1. Introduction

CampFinder Asia respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia).

This Privacy Policy explains how CampFinder Asia Sdn. Bhd. (“Company”, “we”, “our”, “us”) collects, uses, discloses, and protects personal data when you use our website and services.

2. Scope of This Policy

This Policy applies to:

• Visitors to the website
• Users making enquiries through the Platform
• Providers submitting, claiming, or managing listings
• Advertisers and service partners

It does not apply to third-party websites or services linked from our Platform.

3. Types of Personal Data Collected

3.1 Personal Data You Provide

We may collect:

• Name
• Email address
• Contact number
• Organisation or company name
• Listing information submitted by Providers
• Communications and enquiries sent via the Platform

3.2 Automatically Collected Data

When you access the Platform, we may collect:

• IP address
• Browser type and device information
• Pages visited and usage patterns
• Cookies and similar technologies

4. Purpose of Data Collection

Personal data is collected and processed for the following purposes:

• Operating and maintaining the Platform
• Publishing and managing listings
• Facilitating enquiries between Users and Providers
• Responding to questions or support requests
• Marketing, analytics, and service improvement
• Compliance with legal and regulatory obligations

We do not sell personal data to third parties.

5. Legal Basis for Processing (PDPA)

We process personal data based on:

• Consent provided by the data subject
• Performance of a contract or pre-contractual steps
• Legitimate business interests
• Compliance with Malaysian legal obligations

6. Disclosure of Personal Data

We may disclose personal data:

• To Providers where Users submit enquiries
• To service providers (hosting, analytics, email services)
• Where required by law, court order, or regulatory authority

All third-party processors are required to handle personal data securely.

7. Cross-Border Data Transfers

Personal data may be transferred or stored outside Malaysia where:

• Necessary for Platform operations
• Adequate safeguards are in place
• Permitted under the PDPA

By using the Platform, you consent to such transfers.

8. Data Security

We implement reasonable technical and organisational measures to protect personal data from:

• Unauthorised access
• Loss or misuse
• Disclosure or alteration

However, no system is completely secure and we cannot guarantee absolute security.

9. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfil the purposes stated in this Policy
• Meet legal, accounting, or regulatory requirements

Data may be anonymised or deleted when no longer required.

10. Cookies and Tracking Technologies

The Platform uses cookies to:

• Improve user experience
• Analyse website traffic
• Support marketing and analytics

Users may disable cookies via their browser settings, though some features may not function properly.

11. Rights of Data Subjects (PDPA)

Subject to the PDPA, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Withdraw consent for data processing
• Limit or object to certain processing activities

Requests may be subject to verification and applicable legal limitations.

12. Third-Party Links

The Platform may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

13. Children’s Privacy

The Platform is not intended for children under 18.
We do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Policy from time to time.
Continued use of the Platform constitutes acceptance of the updated Policy.

15. Contact Information

For privacy-related enquiries, requests, or complaints, please contact:

CampFinder Asia Sdn. Bhd.
Email: [insert privacy contact email]
Registered in Malaysia

16. Additional Rights for Singapore & International Users

This section applies to users located in Singapore, the European Economic Area (EEA), the United Kingdom, and other jurisdictions with enhanced data protection requirements.

16.1 Singapore PDPA Compliance

In accordance with Singapore’s Personal Data Protection Act (PDPA), individuals have the right to:

• Be informed of the purposes for which personal data is collected, used, or disclosed
• Withdraw consent for the collection, use, or disclosure of personal data by providing reasonable notice
• Request access to or correction of their personal data, subject to legal limitations

Where consent is withdrawn, we may be unable to provide certain services.

We take reasonable steps to ensure personal data is accurate and complete where it is likely to be used to make decisions or disclosed to third parties.

16.2 GDPR-Lite Rights (International Users)

Where applicable, and subject to local law, users may also have the right to:

• Request access to personal data held about them
• Request correction of inaccurate or incomplete data
• Request deletion of personal data (“right to erasure”)
• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests
• Request a copy of personal data in a commonly used electronic format, where technically feasible

These rights apply only where legally required and may be subject to verification and lawful exemptions.

16.3 Legal Basis for Processing (International Context)

For international users, personal data is processed based on one or more of the following lawful grounds:

• Consent provided by the individual
• Performance of a contract or pre-contractual steps
• Legitimate business interests that do not override individual rights
• Compliance with legal obligations

16.4 Complaints and Contact

If you have concerns about how your personal data is handled, you may contact us using the details below.

Where applicable, you may also have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.

CampFinder Asia Sdn. Bhd.
Email: campfinderasia@gmail.com